What To Look For In A Refrigerated Transport Service Company
Choosing the right company to deliver your temperature-sensitive items is not always easy. Most of the time, your items require attention to detail so it must be entrusted to a company with great equipment, experience, and knowledge. So when looking for one, keep the tips we’ve listed for you below in mind.
Better choose a company with enough experience. It’s important for you to find a company who knows the ins and outs of the business so you can get your products where they need to go in a safe and timely manner.
Ask the company about their refrigerated trucks and how often they’re maintained. Ask them about their process of making sure the temperature inside their vans remains consistent. You don’t want to end up with a company using low-quality equipment shipping your cargo.
Keen Attention to Detail
Choose a company with expert drivers who are experienced and skilled to handle all types of temperature-sensitive freight – from delicate plants, fresh meat and seafood, to fragile pharmaceuticals. They should keep an eye on temperature, air control, and humidity within the trailer. They should know that keen attention to detail is what truly attracts customers.
Excellent Customer Service
Choose a company who will be there to answer all your questions. It’s a plus if they have a dedicated customer care team. They should be able to take care of your individual needs at your convenience. Some refrigerated delivery service companies also have satellite GPS tracking for better update and tracking.
Pick a company that has dedicated vessels to the areas you’re often shipping to. This can ensure deliveries meet deadlines, as well as possibility for reduced pricing for frequent shipping lanes too. If you need to stretch you shipping opportunities, ask about the company’s courier partners too. Are they limited to long haul and regional or they can do Mexico transboarder and international services as well?
Schedules Are Flexible
One of the main things that make a refrigerated transport service company great is their flexible schedules for delivery. They are able to ship your items any time of the day. If a refrigerated transport company can run their operations 24/7, then it would be really smart for you to work with them.
Customers will always look into prices. And the best refrigerated delivery service company is usually the one which can still provide you the service you deserve even at an affordable price.
Often times, the service wouldn’t be real cheap, but it also shouldn’t rob you. It’s also nice if they offer discounts and special offers, especially to their loyal clients.
The most important thing is for them to offer a reasonable rate and at the same time exceed your expectations.